1. Delivery & Shipping Policy
    • Delivery Time: Estimated delivery time will be provided at the time of order confirmation.
    • Shipping Costs: Customers may be responsible for shipping fees unless agreed otherwise.
    • Delays: The company is not liable for delays caused by external factors (e.g., raw material shortages, strikes, or natural disasters).

2. Returns & Refund Policy
• Defective Products: Customers must report any defects within a specific time frame (e.g., 7 days) after delivery for a replacement or refund.
• Custom Orders: No returns or refunds for customized products unless there is a quality issue.
• Return Shipping: Customers may be responsible for return shipping costs unless the issue is due to manufacturing defects.

3. Export-Related Policies
The company complies with all export regulations as per the laws of the exporting and importing countries.
• Necessary export documentation will be provided

    4. Return & Claims Policy for International Orders
    • Due to high shipping costs, returns are not accepted for international orders unless there is a severe quality issue.
    • If defects are found, customers must submit a complaint within 7 days of receiving the shipment with proof (photos/videos).
    • Resolution options include:
    • Partial refund or credit note for minor defects.
    • Replacement in the next shipment for major defects.
    • The company is not responsible for damages caused by customs handling or third-party shipping carriers.